FAQ’s

Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates.

We are sorry you had to experience this. Click on the Account icon on the App homepage, Click on the “Orders” section, tap on the respective order & click ‘Return’. We will try to resolve this on priority.

Yes. We work with trusted suppliers and prioritize product quality, consistency, and sourcing standards for all items listed on our store.

Yes. We offer shipping to many countries worldwide depending on local regulations and shipping availability.

You can cancel your order from the ‘Order details’ screen before it is out for delivery.

You can do so by clicking on the Account icon on the bottom of the App Home page > select “Orders” > Select the order which you want to cancel > tap “Cancel”. (Refer Image)

Or else, you can refuse it at the time of delivery and a refund will be processed into the payment source, if the order amount was paid online.

To get the invoice for your order(s), go to the “My Orders” section, tap on the respective order, and you will find an option to download the invoice in a PDF format.

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

Yes. Every order is shipped in discreet packaging to protect customer privacy and ensure a professional delivery experience.

Shipping times depend on your location and the shipping method selected during checkout. Most orders are processed quickly and tracking information is provided once shipped.